FAQ’s

Q: Can I purchase an entry ticket online?
A: 
Yes, click here to purchase your entry ticket and skip the queue at the Event!

Q: I’ve lost my ticket, what do I do?
A: Don’t stress, it’s not lost forever. Click here to re-send your ticket to your email inbox. You can also alert Event staff at the entrance and they can help you.

Q: I need further help with purchasing my ticket online?
A: Our online ticketing is outsourced through Lup Ticketing. Click here to be redirected to their help page which is monitored 24/7

Q: Can I get a multiple day ticket?
A: Yes, on your way out make sure you ask at the gates to get your FREE return pass.

Q: How do I get to the event?
A: The event is held at the Clive Berghofer Events Centre, Toowoomba Showgrounds, Glenvale Road, Toowoomba, Queensland, 4350. For more information visit the Getting to the Event  page.

Q: Is there parking available at the event?
A: Yes, to find out more about parking click here.

Q: What are the opening hours?
A: Friday, Saturday & Sunday 8:30am – 4:00pm

Q: Is there an entry cost?
A: Yes, adults $12, Seniors Card $10, children 16 and under are free with an adult.

Q: How do I get a copy of the Event Guide?
A: The 2018 Event Guide will be available in The Chronicle on Saturday the 28th July. There will also be extra copies available at any of the Event entrances.

Q: Is there a list of exhibitors?
A: Yes, the list of exhibitors is updated regularly, click here to view the list.

Q: How do I know when the entertainment is on?
A: All entertainment running times are published in the Event Guide and on the Event website, click here for more details.

Q: How do I enter to win the prizes?
A: All prize information and how to enter is published inside the Event Guide and on the Event website, click here for more details.

Q: Is there an ATM available at the event?
A: Yes, there will be ATM’s available near the entrance (fees may apply).

Q: Is there food available at the event?
A: Yes there is a number of different food stalls at the event.

Q: Are pets allowed at the event?
A:  No dogs or other animals are allowed within the event (excepting registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

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